Privacy Policy for Promachined

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and manage your personal information when you interact with our website. For inquiries regarding your personal data, please contact the Data Controller using the contact information provided below.

2. Data Controller

• Owner and Data Controller: Promachined
• Contact Email:  info@promachined.com]

3. Types of Data Collected

We collect the following types of personal data:

• Data you provide: Name, email address, phone number, company name, and the content of your message submitted via our inquiry forms or email.
• Automatically collected data: Information such as IP address, browser type, usage data (e.g., pages visited, time spent on the site), and device information.

Note: All data requested by this website is necessary for providing the requested services unless otherwise stated. Users who do not provide the requested data may be unable to receive these services.

4. Purpose of Data Processing

We process your personal data for the following purposes:

• To respond to your inquiries or requests.
• To provide you with service quotes or relevant business information.
• To ensure the proper functioning of our website.
• To comply with legal obligations, if applicable.

We will not use your personal data for marketing purposes without your explicit consent.

5. Data Retention

Your personal data will be retained:

• Inquiry data: Up to 12 months to assist with follow-up communications.
• Legal obligations: For as long as required by applicable law.

Once the retention period expires, your personal data will be securely deleted.

6. Data Sharing

We do not share your personal data with third parties unless necessary to fulfill your requests or comply with legal obligations. Examples of potential third-party processors include:

• Hosting service providers.
• IT support providers.

7. Data Security

We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, modification, or destruction of personal data.

8. User Rights

Under applicable laws (e.g., GDPR), you have the following rights:

1. Withdraw consent: You can withdraw your consent to data processing at any time.
2. Access data: Request details about the personal data we process and obtain a copy.
3. Correct data: Request corrections to any inaccurate or incomplete data.
4. Delete data: Request the deletion of your personal data.
5. Restrict processing: Restrict how your data is processed in certain circumstances.
6. Data portability: Receive your data in a structured, machine-readable format.
7. Lodge a complaint: File a complaint with your local data protection authority.

To exercise your rights, contact us at info@promachined.com. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We may use cookies and other tracking tools for the following purposes:

• Functionality: To ensure the proper operation of our website.
• Analytics: To improve user experience and optimize website performance.

You can adjust your browser settings to disable cookies at any time. For more details, please refer to our Cookie Policy.

10. Data Processing Location

Data is processed at the Data Controller’s operating offices and any other locations where parties involved in the processing are based. Depending on your location, your data may be transferred to a country other than your own. For more information, please contact the Data Controller.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Last Updated: November 18, 2024

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@promachined.com
• Address:  Building 5, No. 655, Hongdu Road, Jiangbei District, Ningbo City, Zhejiang Province, China